Consumer Psychology and Behaviour Design Blog

From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences; for users, and for yourself. Whether you're curious about how people think, or you're preparing for your next big job interview, you'll find insights here to help you grow with purpose and land the role that fits you best.

The Dark Side Of Design

The Dark Side Of Design

The Dark Side Of DesignGary van Broekhoven
Published on: 11/11/2024

Explore the dark side of design—where UX, ethics, and business goals clash. Uncover the ethical dilemmas behind persuasive and manipulative design.

Consumer Psychology
The Role of Emotions in Experience Design

The Role of Emotions in Experience Design

The Role of Emotions in Experience DesignGary van Broekhoven
Published on: 09/11/2024

Experience design is a powerful tool. It shapes how we interact with products, services, and even each other. But what role do emotions play in this process?

Consumer Psychology
Decoding User Insights: The GRAMS Secret

Decoding User Insights: The GRAMS Secret

Decoding User Insights: The GRAMS SecretGary van Broekhoven
Published on: 30/10/2024

User interviews messy? Try the GRAMS framework; Goals, Reality, Alternatives, Meaning, Solutions; to find patterns and uncover deep insights.

Behaviour DesignConsumer Psychology
Biases and are they important

Biases and are they important

Biases and are they importantGary van Broekhoven
Published on: 29/10/2024

Biases distort research. Spot key ones like confirmation bias, stay flexible, ask open questions, and embrace being wrong as part of learning.

Behaviour DesignConsumer Psychology

“It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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